Initial Setup for Your Mailbox
Login For the First Time
[ top ]
Messageplus Quick Setup Guide
To setup your mailbox.
- Dial the voice mail telephone number which
you were assigned during the setup of your mailbox.
- You will hear a temporary greeting, "this
mailbox has not been setup yet...", during this
greeting press the * key.
- You will then be asked to enter your passcode.
Your temporary passcode should have been provided
with your mailbox number.
- Once you have logged into your voice mailbox for
the first time you will receive a tutorial to assist
you in setting up your voice mailbox. This tutorial
will assist you in changing your personal passcode,
recording your personal greeting onto the system,
and recording your name on the voice mail system.
Make sure to complete the tutorial or you will have
to start over. When you are finished, you will hear
"you have no messages." At this point simply hang
up. Your personal box has now been set up.
- If you have sub-boxes off of your mailbox you
simply follow the same instructions over again. The
only difference is when you dial your voicemail number,
and your greeting begins press the appropriate
extension number. After pressing your
extension return to step 2.
The tutorial will come on with each individual voice
mailbox; therefore you will have tutorial for each
individual mailbox, and each user.
Once you have completed the tutorial your mailbox is
set up and ready to accept messages. Please make
sure that you memorize your passcode, as this is now
your key to your voice mailbox. We don't have access to your passcode, and therefore we can
not retrieve it for you. In the event your
passcode is forgotten, we will reset
your passcode to its default.
Officeplus Virtual Office/PBX
Quick Setup Guide
To record your main company greeting:
- Dial your voicemail system's assigned telephone
- You will hear a voice telling you "this Virtual
PBX is under construction...". While this message is
playing press the # key.
- You will be prompted for a passcode. Enter the
"greeting record" passcode that was provided with
your setup instructions.
- At this point simply follow the prompts you will
hear to set up the main greeting. Make sure to
record the business hours greeting and the after
- When finished, simply hang up.
To setup individual virtual office/PBX mailboxes.
- Select the box for which you wish to create a
greeting and dial your voicemail system's assigned
- When the greeting starts to play, press the *
key. You will be asked to enter the box
- After entering the box number, you will be
prompted for a passcode. Enter the default 5
digit passcode appropriate for the box number
selected. Your temporary passcode should have been provided
with your mailbox number.
- You will taken through a tutorial asking you to
say your name (for the Company directory); to speak
the greeting you want your callers to hear; to
change your passcode to something more personal, and
to enter the telephone number that you would like to
be reached at when new messages arrive. Make sure to
complete the tutorial or you will have to start
over. When you are finished, you will hear "you have
no messages." At this point simply hang up. Your
personal box has now been set up.
Repeat steps 1 thru 4 for each box that needs to be